Política de envio

Cada encomenda é feita por medida, por isso, tenha em conta que o processamento demora 5-8 dias úteis. Este prazo deve-se à elevada procura e ao nosso cuidadoso processo de fabrico.

Once your order is processed, it will be shipped and delivered within 6-10 days.

You'll receive a tracking number via email once your order has shipped, and you can follow the progress of your delivery.

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Any order that is lost or damaged during shipping will be replaced free of charge.

If you have any questions about your order or need assistance during the delivery process, por favor contacte-nos at support@byheartjewelry.com